Loading...

Course Description

No description found.

Learner Outcomes

Identify the critical components and benefits of conflict; Identify the five conflict handling modes and determine which mode is appropriate to a given situation; Identify the eight most common causes of conflict in the workplace; Use a seven-step model to successfully collaborate in a conflict situation; Demonstrate how to deal with difficult situations in a positive manner;
Loading...
Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.
Required fields are indicated by .