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Course Description

Emotional Intelligence | Explore various models and situations surrounding emotional intelligence. Learn to strengthen your own EI, including the ability to recognize and regulate personal emotions and the emotions of others in order to achieve goals.

Learner Outcomes

Discuss Goleman's Model and the five main emotional intelligence competencies; Increase personal effectiveness through self-awareness, self-management and self-motivation; Identify tools to enhance emotional intelligence in the workplace; Apply emotional intelligence practices to reduce conflict, problem solve and lead in the workplace.
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