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Course Description

What is emotional Intelligence (EQ) and how can it be helpful in managing relationships with others. Learn about the four components of emotional intelligence, using curiosity as a powerful tool for approaching conflict with less reactivity and reframing negative thoughts. Explore the Dos and Do nots of de-escalation and apply your EQ for a successful outcome.
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Enroll Now - Select a section to enroll in
Section Title
Utilizing Emotional Intelligence to De-escalate a Situation
Type
Synchronous Online
Days
Th
Time
10:45AM to 11:45AM
Dates
Nov 06, 2025
Schedule
View Details
Contact Hours
1.0
Location
  • Off Campus
Course Costs
Contract Fee non-credit $0.00
Drop Request Deadline
Nov 05, 2025
Section Transfer Request Deadline
Nov 05, 2025
Instructors
  • Diane Hallila
Section Notes
Note: This workshop is only open to PSSO members as part of the PSSO Professional Development Day event.
Section Title
Utilizing Emotional Intelligence to De-escalate a Situation
Type
In Person
Days
Th
Time
10:45AM to 11:45AM
Dates
Nov 06, 2025
Schedule
View Details
Contact Hours
1.0
Location
  • Main Campus
Course Costs
Contract Fee non-credit $0.00
Drop Request Deadline
Nov 05, 2025
Section Transfer Request Deadline
Nov 05, 2025
Instructors
  • Diane Hallila
Section Notes
Note: This workshop is only open to PSSO members as part of the PSSO Professional Development Day event.
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