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Course Description

Administrative Assistant Fundamentals | Master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. CEUs issued. $139 includes $95 fee. Note: Online course. Offered in partnership with ed2go. CAP® exam not included.

Learner Outcomes

Develop an understanding of the role of an administrative assistant and how they assist organizations; Demonstrate knowledge of various types of telecommunications technology; Examine the mechanics of an effective records management system and use of reprographics; Create practical policies and procedures for efficient office operations; Discuss the role of an administrative assistant in scheduling and coordinating meetings.
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