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Course Description

Process Improvement with GAP Analysis | Take your analysis to the next level of problem-solving by learning the steps of gap analysis and using the best supporting tools to create meaningful reports. Identify problems and areas of improvements in clear, specific achievable terms.

Learner Outcomes

Define what is gap analysis; Examine the gap analysis process to ensure successful implementation; Identify supportive tools; such as fishbone, SWOT, five whys; Create a gap analysis report and examine the essential elements of the report.
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