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Course Description

Skills for the Administrative Assistant | Learn key communication and writing skills. Get tips on proofreading and punctuation, managing time and priorities. Explore the importance of professionalism.

Learner Outcomes

Discuss what is a professional presence, and why first impressions matter; Identify communication skills that can put others at ease and still present assertiveness; Examine self management concepts to become more efficient and effective; Discuss how to work with others and manage conflict.
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