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Course Description

Learn critical skills and strategies for effective supervision. Examine various supervisory dilemmas to apply to specific managerial problems. Review mock scenarios that routinely confront the first line supervisor every day. Learn about accountability and responsibility as well as the supervisor’s role in institutionalizing ethical behavior. Focus on the supervisor’s use of counseling as a behavioral control technique to solve performance related problems while providing a foundation for future performance expectations. $200 includes $144 fee. CEUs issued. Note: Offered in partnership with the Maryland Center for Environmental Training (MCET).

Learner Outcomes

  Identify and resolve performance related concerns; Demonstrate value of institutionalizing ethical behavior;   Apply various aspects of discipline to include positive vs. negative discipline, remedial, directed training and identify alternatives to discipline;   Employ the skills and techniques for handling everyday situations.
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Enroll Now - Select a section to enroll in
Section Title
First Line Supervisor
Type
In Person
Days
T
Time
8:30AM to 4:30PM
Dates
Apr 30, 2024
Schedule
View Details
Contact Hours
6.5
Location
  • AACC at Arundel Mills
Delivery Options
In-Person  
Course Costs
Open Enrollment non-credit $190.00 Click here to get more information
Seniors (60+) non-credit $134.00 Click here to get more information
Registration Fee
CEUs
0.7 CEUs
Drop Request Deadline
Apr 29, 2024
Section Transfer Request Deadline
Apr 29, 2024
Instructors
  • Nicholas Valltos
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