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Course Description

Principles of Managing Operations | Learn fundamentals of operational process design, quality and organizational management and performance. Topics include processes and operations, project management, product and process design, total quality management, statistical quality control, process improvement and optimization, organizational management and performance. Digital materials included and will be distributed during class. CEUs issued. $665 includes $319 fee.

Learner Outcomes

Define process and operational improvements and optimizations, Examine project management aspect of operations; Define quality management and control; Examine product and process design.
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